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I write simply to express my appreciation for all the prompt and courteous assistance that you have provided me, a novice at this sort of thing, in getting the two sites up and running. You’ve made it easy on me. I have also had occasion to deal with Siteserver’s billing department, and was provided the same prompt and courteous service. Because of the great service you provide, I recommend Siteserver to anyone who asks me about a good hosting company. Thanks again for everything.

Siteserver Support
Network Status
SYSTEM MAINTENANCE SCHEDULE
DateTimeIssueStatus
7/16/2010 8:00:00 PMMail Upgrade - Intermittant ConnectivityCOMPLETED
6/24/2009 12:00:00 AMMail Server Outage - smtp.siteserver.net / pop3.siteserver.netCOMPLETED
12/20/2008 10:49:00 PMUtility Power Failure - ETR 2-8 HoursRESOLVED
10/6/2008 2:00:00 AMsql2.siteserver.net - In ProgressCOMPLETED
6/11/2008 9:45:00 AMWEBSERVER16 - RAID FailureCOMPLETED
2/3/2008 5:30:00 PMReceiving errors sending/receiving Mail? - Click HereNOTICE
5/21/2007 2:45:00 AMwebserver10, 11, 12, 14, 15, 16 - Hardware UpgradeCOMPLETED
2/3/2007 1:00:00 AMmysql2.siteserver.net - Hardware upgradeCOMPLETED
8/3/2006 9:21:55 AMTemporary Network IssuesRESOLVED
6/21/2006 11:45:59 AMIntermittent Router IssueRESOLVED
2/22/2006 1:08:30 PMPhones Off-LineRESOLVED
12/6/2005 2:57:18 PMLivestatsRESOLVED
9/23/2005 11:50:27 AMComcast Connection IssueRESOLVED
7/19/2005 6:15:00 PMIntermittent Errors on pop3.siteserver.net Load BalancersRESOLVED
5/17/2005 11:00:00 PMPower Outage Notification - No Service InterruptionCOMPLETED
3/2/2005 12:46:18 PMLivestats UPCOMPLETED
2/28/2005 12:30:00 PMLivestats Taken DownCOMPLETED
2/14/2005 1:45:00 AMPOP3/SMTP Mail Service UpgradeCOMPLETED
11/30/2004 6:00:00 PMSMTP/POP3 Scheduled MaintenanceCOMPLETED
9/12/2004 2:15:00 AMFiber Circuit InterruptionCOMPLETED
6/25/2004 6:17:00 AMWebmail Users new mail url: http://webmail.siteserver.net/mail/COMPLETED
6/25/2004 12:15:00 AMMail Server switch, no settings need to be changedCOMPLETED
3/31/2004 6:15:00 PMlivestats01 - Scheduled MaintenanceCOMPLETED
3/31/2004 6:15:00 PMwebserver12 - Scheduled MaintenanceCOMPLETED
1/12/2004 1:00:00 AMmailsrv11 - Scheduled maintenanceCOMPLETED
11/13/2003 9:00:00 PMmailsrv11 - Service UpgradeCOMPLETED
9/21/2003 5:30:00 AMEmail Service Migration - IMPORTANT UPDATE!COMPLETED
6/16/2003 8:00:00 PMMail Server Upgrade - mail2.siteserver.netCOMPLETED
4/18/2003 11:00:00 AMStatistics System Scheduled MaintenanceCOMPLETED
4/11/2003 1:30:00 AMEdge Router UpgradesCOMPLETED
3/5/2003 4:30:00 PMStatistics Processing SystemCOMPLETED
2/5/2003 2:57:00 AMWEBSERVER16 - Scheduled MaintenanceCOMPLETED
12/1/2002 11:35:00 AMMail server migration - mail2.siteserver.netCOMPLETED
11/12/2002 1:00:00 AMStatistics Server OfflineCOMPLETED
9/27/2002 3:05:00 AMCorporate Messaging - Voicemail/EmailRESOLVED
8/3/2002 4:30:00 PMAutomated Signup System Offline / UpgradeCOMPLETED
4/19/2002 1:00:00 AMPhone System Migration / Messaging UpgradeCOMPLETED
4/12/2002 12:00:00 AMStatistics System - Login FailureCOMPLETED
1/10/2002 11:30:00 PMFTP Issues - Intermittent retry errors.COMPLETED
1/4/2002 3:18:00 AMImportant message for all Dedicated Server customers.COMPLETED
1/4/2002 3:15:00 AMMajor Router update/configuration.COMPLETED
1/3/2002 5:50:00 PMWEBSERVER02, WEBSERVER09, WEBSERVER14, WEBSERVER17 - Scheduled MaintenanceCOMPLETED
11/24/2001 3:25:00 AMWEBSERVER07 - Sites unavailableRESOLVED
9/19/2001 6:45:00 PMALL MAIL SERVERS OFFLINE - 1 HRCOMPLETED
9/18/2001 2:15:00 PMWEBSERVER13 - NIMDA Virus IntrusionRESOLVED
7/16/2001 7:59:00 AMCore Router OutageRESOLVED
5/22/2001 6:05:00 PMWEBSERVER15 - Unscheduled shutdown/restart.RESOLVED
4/24/2001 2:41:00 PMStatistics Processing SystemRESOLVED
4/15/2001 1:00:00 AMNew Feature! - PHP 4.0 Installation on all Shared Servers.COMPLETED
4/11/2001 4:47:00 PMAT&T Backbone FailureRESOLVED
4/3/2001 1:00:00 AMWEBSERVER12 - Server removed from service.RESOLVED
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